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Privacy Policy

At gripzsocks.au, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase of grip socks through our WooCommerce platform. By accessing our website and providing your information, you consent to the practices described in this policy.

  1. Information We Collect: a. Personal Information: When you place an order or create an account on gripzsocks.au, we collect certain personally identifiable information, including your name, email address, shipping address, billing address, phone number, and payment details (credit card information is processed securely by our third-party payment processors). b. Log Data: We automatically collect information about your device, browser, IP address, and the pages you visit on our website through cookies and similar technologies. This data is used for analytical purposes and to improve our services.

  2. How We Use Your Information: a. Order Processing: We use your personal information to process and fulfill your grip socks orders and to communicate with you regarding your purchases. b. Account Management: If you create an account, we use your information to manage and maintain your account, and to send you updates and order-related information. c. Marketing Communications: With your consent, we may send you promotional emails about our latest products, special offers, or other updates. You can opt-out of marketing communications at any time. d. Website Improvement: We use the information collected through cookies and similar technologies to understand how visitors use our website, to enhance user experience, and to improve our website’s functionality.

  3. Information Sharing: a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or serving you better. These providers are obligated to keep your information confidential and are not permitted to use it for any other purpose. b. Legal Compliance: We may share your information when required to comply with the law, protect our rights or the safety of others, investigate fraud, or respond to a government request.

  4. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  5. Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

  6. Your Rights: a. Access and Correction: You have the right to access and update your personal information held by us. If you need to do so, please contact us using the information provided in Section 8. b. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in our promotional emails or by contacting us directly. c. Data Deletion: If you wish to delete your account or have your personal data removed from our records, please contact us using the information provided in Section 8.

  7. Children’s Privacy: Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us immediately, and we will take appropriate steps to remove the data.

  8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

             Email: info@gripzsocks.au

  1. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

 

By using gripzsocks.au, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.